If you’re experiencing issues with your Coinbase Wallet, here are some common problems and troubleshooting steps to help resolve them:
1. Can’t Access or Log In to Wallet
- Ensure Correct Recovery Phrase: If you can’t access your wallet, make sure you have the correct recovery phrase (12-word backup phrase). This is the key to restoring your wallet.
- Recover Wallet: If you’ve forgotten your password or can’t access your wallet, you can restore it using the recovery phrase. In the Coinbase Wallet app:
- Open the app.
- Tap “I already have a wallet” and enter your 12-word recovery phrase.
- Follow the instructions to restore your wallet.
2. Stuck on Loading Screen / App Freezing
- Force Close and Reopen: Close the Coinbase Wallet app and reopen it. On iOS, double-tap the Home button and swipe the app away; on Android, go to the app switcher and swipe.
- Clear Cache (Android Only): Go to Settings > Apps > Coinbase Wallet > Storage, and tap Clear Cache.
- Check for Updates: Ensure you’re using the latest version of the Coinbase Wallet app. If not, go to the App Store (iOS) or Google Play Store (Android) and update the app.
3. Transactions Not Confirming
- Network Congestion: Sometimes, network congestion on the blockchain can cause delays in transaction confirmation. You may have to wait a bit longer for your transaction to be processed.
- Check Gas Fees: Ensure you’re setting an appropriate gas fee for your transaction. If the fee is too low, it may take longer to process.
- Try a Higher Gas Fee: You can attempt to cancel the transaction and send it again with a higher gas fee. On Ethereum-based transactions, the network might be congested, causing delays.
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4. Unable to Send or Receive Crypto
- Check Network Status: Make sure the blockchain network you’re interacting with is functioning properly. You can check the status of popular networks (like Ethereum or Binance Smart Chain) on their respective explorers (e.g., Etherscan).
- Check Wallet Balance: Double-check that you have enough funds in your wallet to cover both the transaction amount and the gas fee.
- Enable DApp Support (if using decentralized apps): Some decentralized apps require specific settings to interact with Coinbase Wallet. Make sure you have the required permissions enabled.
5. Cannot Connect to DApps (Decentralized Apps)
- *Re-enable WalletConnect:
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